Booking Terms & Conditions
In accordance with the provisions of Law 15/1999 of 13 December on Protection of Personal Data , the user accepts that the personal data provided at the time of booking are included in a file owned by Zensur S.L, hereinafter the Company , established in street to manage the reservation system , the processing of your application , control and management of the relationship with the users of the web to take bookings , and for statistical studies of registered users in the web, said to make improvements in the services provided . All form fields marked as mandatory must necessarily be completed for proper processing of their applications . The personal information you provide will only be disclosed to third parties to comply with legal obligations or with your consent. The user expressly agrees that the bank details provided can only be used to meet any penalties, cancellations or no shows set in the fare conditions . The processing of their reservations necessarily imply the aforementioned treatment , so you can not carry out the process in case of opposition to ones self . You may at any time exercise their rights of access, rectification , cancellation or opposition rights as stated below.
ACCURACY OF DATA
The user, in any case , the accuracy of the data provided, the company holds the right to deny service to any user who has provided false information, without prejudice to other actions stipulated right . Likewise , the users must be duly authorized to provide data to third parties. Only if it obtains the consent of future hotel guests, the user can enter their names in paragraph bedded room . Such information , which will allow the selected hotel procure a better service to its guests , is optional , so its appropriation by the user implies , under his sole responsibility , the assumption of the duty to inform those of the content of our Policy Privacy prior to the offering of personal information .
DATA PROCESSING IN NAVIGATION
a) The domain name service provider (ISP ) and / or IP address that gives them access to the network. For example, a provider user xxx only be identified with the domain xxx.es and / or IP address . This allows us to compile statistics on the countries and servers that most frequently visit our web .
b ) The date and time you access our website . This allows us to check times when there is likely to be more traffic and make the necessary adjustments to avoid saturation at peak times .
c ) The Internet address from where the link leads the user to our website . With this data , we know the effectiveness of different banners and links pointing to our server in order to promote those that offer better results.
d ) The number of daily visitors to each section. This lets us know the areas most successful and expand and improve its content , so that users get a more satisfactory result .
They allow us to obtain the following information :
a) The date and time of the users previous access to our website.
b ) The design of content that the user chose during their visit to our website.
c ) Security elements involved in controlling access to restricted areas .
Although the information obtained is, in principle , totally anonymous, pursuant to Report 327/2003 of the Spanish Agency for Data Protection , they inform users that the data above will be included in a database of personal data company for the purposes detailed above , the user can exercise their rights of access, rectification , cancellation and opposition as stated below .
We also use the tool Google Adwords remarketing . This tool allows you to post in the Google Content Network (more details on the Google content network here: Adwords ads based on previous visits to our website users . To do this , some of our web pages include a code called " remarketing tag . " These tags allow read and set cookies on your browser in order to determine the specific advertisements to be displayed to the user , depending on matters related to your visit to our website , for example, the navigation circuit chosen specific pages visited or the actions that have been done the same . remarketing lists generated will be saved in a database on Google 's servers , which stores all cookie IDs associated with each list or category of interest. the information obtained will allow the identification of a particular browser, Google can not identify specific users soley with this information. ( More about Remarketing tool in the following link ): Adwords
For the company , this information will only be associated with a particular user if that user is identified on the web , for example he has completed booking process . In this case the data thus obtained shall be communicated to the company for marketing purposes and segmentation of web users to design marketing campaigns according to the interest shown during navigation , incorporating the data to a file that entity for the purposes outlined . To object to the processing and communication mentioned above, the user has the option of disabling cookies as stated below :
FILE FOR ADVERTISING PURPOSES
The rights of access, rectification , cancellation and opposition may be exercised in writing, accompanied by a copy of your ID to the Head of the file that corresponds to the address indicated below :
- Paraty Hotels SL C / Jaen 9 bldg Galia 212 of 11 , CP 29004 ( Malaga)
- Zensur S.L. en C/ Fresnos 9, CP 29620 Torremolinos (Málaga)
CANCELLATION POLICY/ NO-SHOWS
• Cancellation free of charge up to 2 days before arrival.
• Price of 1 night within the 2 days prior to arrival.
• Charge of one night's stay in case of no show to the hotel.
• In the case of non refundable rates, it is not possible to cancel the reservation or get any refund of amount paid.
LIABILITY OF HOTEL
Access to the site does not in any case hold the existence of a commercial relationship between the user and the company. The site only provides information about hotel rooms vacant at the time of requesting such information , so if you are booking on- line ,you are contracting directly with the hotel and not with the portal. The printed version of the booking made serves as a locator when you go to the hotel.
The reservation of hotel nights in this website implies acceptance and adhesion by the customer of each and every one of the conditions set forth herein.
By accepting these terms , you represent and agree :
1) Be of age and fully capable to make the reservation , stating that you understand and accept all the conditions found on the website .
2) That the information provided when making the booking on- line is true , accurate and complete.
3 ) Only includes those web pages contained within the site map .
4) The access to this website is the responsibility of the user
5) That once the booking proceeds to file the electronic document has been finalized , you can access it at any time.
6) Confirms the reservation when made , ie the dates indicated, the number of rooms , people and hotel of choice .
7) The terms and price of the reservation, are those expressly stated in the tariff conditions expressly included in the page that you make the reservation.
8) Regarding the relationship with the portal , it gives you the ability to book hotel rooms chosen through their website, but does not offer any hotel service under their responsibility.
9) That the card details are collected in order to guarantee the reservation. The payment of the same shall be paid at the selected hotel and only in the case of cancellations or ( no shows ) , will proceed to the cancellation of the booking and will charge you set in the conditions of the fare.
10) The offers are only valid during the time they are accessible to the recipients of the service.
Prices shown are VAT Prices Public Sale included.
The price includes: Price per night based on the type of room and rate selected , except for the hotels specifically indicated the inclusion of other services.
The price does not include: Any service not specified plus extras such as airport transfers, tips, telephone calls , laundry, mini bar , parking, etc ...
Time of arrival (check- in) and departure (check -out ) as a rule and unless otherwise expressly agreed to the establishment, the rooms will be from 2 pm the day of arrival and must be vacated at 12 noon on day of departure.
PASSPORTS AND VISAS
All visitors, without exception ( including children) must have all your personal and family documents , either a passport or identity card, according to current legislation . These documentes will also be required for the duration of the vacation, and likewise for those who are required to obtain visas , passports , vaccination certificates , etc. . All children under 18 must bring written permission signed by their parents or guardians , in anticipation that the same may be requested by any authority . If rejected by any authority granting visas for particular causes the user, or be denied entry into the country because they lack the required requirements , or by default in the required documentation , or not being carrier same , the hotel held responsible for events of this nature , be borne by the consumer any expense arising , apply in these circumstances the conditions and standards set for the assumption of no - show.